Instructions for order and shipping processing for orders from Switzerland
To make your order, the payment and the receipt of the goods as comfortable as possible, we have listed below a few hints and information about the order process and shipping.
Info: Orders with delivery address in Switzerland are processed by our system without the German VAT. Invoicing is net. Once you are logged into the shop, you will only see the net prices.
CAUTION Regarding the shipment tracking:
Deliveries to Switzerland are always bilateral.
First step is to our logistics partner Paketdiscount.ch at the German / Swiss border.
The mailing number notified to you will stop here (border).
This unfortunately causes misunderstandings, but is normal in the logistics process.
Second step: If there are customs fees, Paketdiscount.ch will contact you and will issue you a payment request for the customs. After the customs clearance, the parcel will be sent to you with a new dispatch number.
|to 2kg||to 5kg||to 10kg||to 20kg||to 30kg|
|Switzerland||16,90 EUR||22,90 EUR||24,90 EUR||32,90 EUR||44,90 EUR|